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SoftExpert Performance

SoftExpert Performance is a software solution for Key Performance Indicator (KPI) management. The solution does more than just measure KPIs, allowing for robust and intelligent management of business performance.

With the solution, you can manage everything from process or departmental KPIs up to a complete business strategy. Companies can use the SWOT matrix, actionable scorecards and interactive strategy maps to place strategy at the heart of corporate performance management. With an intuitive interface, scorecards can be built quickly and easily. The software helps to define and deploy strategies and regularly monitor progress. The solution helps to prevent surprises. When a KPI underperforms, the system can trigger workflows or action plans to ensure that business objectives are met. Thanks to its flexibility, it can be adapted to several performance management methodologies, such as Balanced Scorecard (BSC).


The tool has broad integration capabilities. KPIs can be automatically fed from external applications, such as a CRM or ERP, or from other SoftExpert Suite components. This prevents errors, makes data more reliable and results in more secure decision-making.


SoftExpert Performance streamlines communication of results across the entire enterprise. It allows you to create advanced presentations using graphs, dashboards, reports and strategy maps, ensuring that people clearly understand trends and what numbers mean. The software is mobile-enabled and provides results at your fingertips in real-time.

Features

Planning & Mapping

  • Central repository for all metrics.
  • Intuitive wizard to import indicators, elements and scorecards.
  • Flexible framework for performance structure organizing (Balanced Scorecard, EFQM Excellence Model, and others).
  • Link measures/KPIs to organizational strategy through objectives.
  • Cascade from enterprise to personal scorecards.
  • Flexible strategy map design.

Measuring & Monitoring

  • Consolidation of indicators within the structure.
  • Define formulas from a rich set of available functions.
  • Streamline scorecard cascading with multidimensional indicators.
  • Easily enter KPI data (target/measurement) using Excel files or web service integration.
  • Measurement approvals and authorizations.
  • Notify staff via automated e-mails of performance status, change alerts and update reminders.
  • Provide early warning on performance deviations to the right person at the right time.
  • Restrict users to their own KPIs and those due for updating.

Reporting & Analyzing

  • Allow attachments to any strategic item, including texts, spreadsheets, and web pages.
  • Dynamic and interactive KPI dashboards and portals, compatible with smartphones and tablets.
  • Scoring and color coding of measures and objectives at all levels.
  • Flexible charting engine that allows creation of almost any graph.
  • Qualitative and quantitative analysis.
  • Workflows, communication, and collaboration.
  • KPI portals can be shared with individuals and departments.

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Soft Expert Authorized Partner

Business Process & Control Management Solutions LLC

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